Privacy
Policy

At HMC Cargo, your privacy is very important to us. When you use our local transportation in the UAE, storage solutions in Dubai, or international cargo service, you trust us with your information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using the HMC Cargo website and our services, you agree to the rules described in this policy.

Information We Collect

We only collect information that helps us provide you with the best logistics management in Dubai. This includes:

Personal Details: Your name, email address, phone number, and physical address.
Business Details: Your company name, trade license number (for import service UAE), and VAT details.
Shipment Details: Information about what you are moving, including the pickup and delivery addresses for last mile delivery in Dubai.
Technical Data: Your IP address, the type of device you use to visit our website, and how you use our site (using "cookies").

How We Use Your Information

We use your data to make sure your cargo transportation in the UAE goes perfectly. Specifically, we use it to:

Create and manage your account.
Provide accurate quotes for trucking services in Dubai.
Coordinate with our drivers and partners for end to end logistics in the UAE.
Send you updates on your shipment status and same day delivery in Dubai.
Improve our website and customer service based on your feedback.
Follow the legal rules for customs clearance in Dubai and import documentation in the UAE.

How We Protect Your Data

We treat your data like we treat your cargo: with extreme care.

Security: We use high-tech encryption and secure servers to stop unauthorized people from seeing your information.
Limited Access: Only HMC Cargo employees who need your information to do their jobs (like dispatchers or accountants) can see it.
Storage: We keep your data only as long as necessary to provide our services and follow the laws of the United Arab Emirates.

Sharing Information with Third Parties

We do not sell or rent your personal information to other companies. However, we may share your data with trusted partners to complete your shipment, such as:

Delivery Partners: To ensure your final mile delivery in the UAE reaches the right door.
Government Authorities: To follow laws regarding UAE cargo transport and customs.
Payment Providers: To process your invoices safely.

All our partners must agree to keep your information secret and safe, just like we do.

Your Rights

In the UAE, you have rights over your data. You can contact us at any time to:

See your data: Ask for a copy of the information we have about you.
Fix your data: Correct any mistakes in your name, address, or phone number.
Delete your data: Ask us to remove your information (unless we must keep it for legal or tax reasons).
Stop Marketing: Tell us to stop sending you emails about our freight forwarding in Dubai or storage deals.

Use of Cookies

Our website uses “cookies” to remember your preferences. This helps the site load faster and makes it easier for you to request a quote. You can turn off cookies in your web browser settings, but some parts of our website might not work as well.

Links to Other Websites

Our website may have links to other sites (like the RTA or Dubai Customs). We are not responsible for the privacy rules of those websites. We suggest you read their policies when you visit them.

Changes to This Policy

As the laws for logistics in the UAE change, we may update this Privacy Policy. We will post the new version on this page and change the “Last Updated” date at the bottom.

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